Fake news claim: A message shared on social media claiming that PAYTM customer your paytm KYC has been suspended, paytm office PH 6290704857

Examples of viral posts in circulation on Social Media like WhatsApp, Facebook, Instagram, Twitter, etc.

Dear PAYTM customer your paytm KYC has been suspended, paytm office PH 6290704857,

account will block within 24hr. Thank you PAYTM TEAM

i got call from this number.. note that fraud number.. take action

#Paytm @Paytm @Paytmcare

Dear PAYTM customer your paytm KYC has been suspended, paytm office PH 6290704857
account will block within 24hr. Thank you PAYTM TEAM

i got call from this number.. note that fraud number.. take action

— Abhishek Rajput (@abhishek1125) December 2, 2019

Dear PAYTM customer your paytm KYC has been suspended, paytm office PH 6290733030

account will block within 24hr. Thank you PAYTM TEAM

This type of sms recd,when i called that no they told me to install team viever for complete kyc ,I think its fraud pls cnfm

Dear PAYTM customer your paytm KYC has been suspended, paytm office PH 6290733030
account will block within 24hr. Thank you PAYTM TEAM

This type of sms recd,when i called that no they told me to install team viever for complete kyc ,I think its fraud pls cnfm @Paytm @Paytmcare

— Kalpesh M 🏹🇮🇳🇮🇳 (@Jsk0236) December 1, 2019

News Verification: The fake information about paytm is widely shared by users, all claiming to have received calls from certain numbers stating PAYTM customers that their paytm KYC has been suspended.

"Dear PAYTM customer your paytm KYC has been suspended, paytm office PH 6291477224 account will block within 24hr. Thank you PAYTM TEAM"

This is fake information tweeted and confirmed by PayTm founder Vijay Shekhar. Shekhar tweeted on Social Media stating “These or some SMS with some lucky draw are examples of fraudsters attempting to get your details. Don’t fall for them. Pls don’t trust any SMS send of blocking your Paytm account or suggestion to do a KYC.

These are fraudsters attempting on your account. Pls RT.”

As per PayTm KYC can only be conducted at authoeized KYC points or by PayTm representative at particular doorsteps.

Pls don’t trust any SMS send of blocking your Paytm account or suggestion to do a KYC.
These are fraudsters attempting on your account. Pls RT. pic.twitter.com/vHKBFmo3nc

— Vijay Shekhar (@vijayshekhar) November 19, 2019

 How to complete KYC process through the Paytmapp

All you need to know about Paytm KYC

Wallet services provided by Paytm Payments Bank are governed under the RBI guidelines of pre-paid instruments. These guidelines require that for issuing Wallet to customer Minimum KYC must be completed. Further, Minimum KYC is valid for 24 months. For using Wallet beyond 24 months as well as for availing complete benefits of Wallet, Full KYC needs to be completed.

Hi, this is not official communication from Paytm. Please be aware of such fake callers/messages. Moreover, thanks for highlighting this to us, we'll take appropriate action against it.

— Paytm Care (@Paytmcare) December 1, 2019